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FAQs

How much does shipping cost?

Our shipping rate starts at £4.95. We have a standard rate that is calculated based on the number of items and how much they weigh in total.

What are the shipping times?

We take 1-3 days to process your order then 2-3 weeks to ship to you.

Do you deliver to Europe/Asia?

Absolutely - we deliver worldwide.

What is your returns policy?

WE DO NOT ACCEPT RETURNS OR PROVIDE REFUNDS. As every product is made to order, each and every one of our products are quality-checked and photographed post completion and only then are they shipped to you. This method ensures you receive the highest quality product we can deliver. We are not accountable for any damage during postage or after you receive the product, as we package the item with as much protection as glassware.

How can we contact you?

You can email us at info@animechain.com. You can also drop us a message on Facebook here. Either way we'll get back to you promptly.

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